# Processes

The concepts discussed above play their role in a range of interrelated processes. The processes are mostly administrative in nature, and can be associated with the lifecycle of key entities: *specifications*, *campaigns*, *questionnaires*, and *users*.

Collectively, we refer to these processes as **questionnaire management**.

![](https://2629756582-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LJXuKKhSqLtrt6pGxSr%2F-LJXuOv2ynLnxf6XGbSP%2F-LJXuSjovFadEw__1nym%2Fproc-00.png?generation=1533889076786736\&alt=media)

In this section, we look at the scope and breadth of questionnaire management processes. In doing so, we continue to relate requirements to the support currently offered by the system, so as to clarify where and how we need to improve.
